Monitoring & Evaluation

Outcomes focused evaluation

An Outcomes Based Approach 

‘A type of cost-benefit analysis that ensures positive change in the lives of service users’.

1. Triple Bottom Line (TBL)
(TBL) captures important investment value that is not reflected in conventional balance sheets. The concept – also referred to as people, planet, profit – aims to better account for environmental, social, and the economic value of investments so that resources are more efficiently and effectively employed.

We apply TBL thinking to our evaluation formulation to weave social responsibility into the activities and outcomes pursued by our clients.

2. Outcomes Based Accountability (OBA)

Our OBA approach provides a framework for organisations/stakeholders working collaboratively to ensure that they are planning effectively and to understand the nature and scope of the differences they are helping to make to the lives of their service users.OBA throws up 7 key monitoring questions that organisations should routinely ask themselves:
1. Who are our users?
2. How can we measure if our users are better off?
3. How can we measure if we are delivering services well?
4. How are we doing on the most important of these measures?
5. Who are the partners that have a role to play in doing better?
6. What works to do better, including no-cost and low-cost ideas?
7. What do we propose to do?OBA is a way of securing strategic and cultural change, by continuing the move away from a focus on ‘efficiency’ and ‘process’ as the arbiters of value, and towards making better outcomes the primary objective.

3. Social accounting

The social accounting framework provides monitoring and evaluation guidance that links the systematic reporting of organisational activities to the issue of social impact and to the ethical practices of an organisation.A number of evaluation processes can be incorporated into the social accounting process. However, social accounts can only be released after a social audit panel reviews the report/social accounts.

4. Social Return on Investment (SROI)

SROI is a way to measure and account for the value you create with your work. Currently there is a lot of interest in the approach from funders and nonprofits and from both public and private sectors. It is a type of cost-benefit analysis, which is playing an increasingly important role as nonprofits are required to carry out more hard-headed analysis of the value and social impact of their work.
SROI is an outcomes approach that puts monetary value on social and environmental benefits relative to a given amount of investment. For example, an organisation might have a ration of £4 of social value created for every £1 spent on its activities.

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